All about Autoship Subscriptions!


What are the benefits of an Autoship Subscription with Kyani?

An Autoship Subscription is a convenient, cost effective way to shop Kyani products. Autoship Subscriptions take the hassle out of ordering your favourite products and packs each month and gives you access to our best pricing too. For Business Partners – Autoship Subscriptions also help you maintain qualification without having to remember to place your order each month. But more than that, placing your own orders on Autoship earns you more volume! For example, when you order a Kyäni Couples Xtreme Triangle of Health Pack on an Autoship Subscription it boosts the QV from 120 to 150! You can even purchase Potato Pak donations for your monthly Autoship Subscription. For BPs & Customers commencing a new Autoship Subscription for 3 or 6 consecutive months – they also have the chance to be rewarded for their loyalty! Read more here

How do I update my Autoship Subscription?

You can login to your Back office and modify your cart contents and dispatch date at any time with the simple click of a button. Alternatively, you can give Customer Service a quick call and they can help. There is absolutely no commitment, you can cancel your Autoship Subscription at any time by calling our Customer Service team.

Key to Successfully Managing Autoship Subscriptions

As a Business Partner, assisting your team and your customers to set up and manage their autoship subscription is key. Here are some tips to help

  • Be sure to communicate to new Business Partners and Customers about the program – what it is and the program benefits
  • Be sure to stay in touch with your customers and Business Partners regularly. Check in to see how they are tracking with their products. Be sure to provide great customer service. Keep them up to date with new packs and current promotions. 
  • Create a system to help you keep track, remind you to check in regularly and even keep specific notes. Providing great customer service is the key to loyalty! 
  • Check your back office for failed or cancelled Autoship Subscriptions. You can do this by clicking on the dedicated Autoship Subscriptions tab on your back office dashboard. Be sure to follow up with each failed or cancelled account, be of service and/or seek feedback. Sometimes Autoship Subscriptions fail due to credit card expiry dates or insufficient funds at the time of processing. Many times the account holder may have just missed this. For any cancellations, it’s important to seek feedback and see if we can provide advice, help with product usage or suggest alternatives.
  • Be sure to share information about our loyalty rewards program – Subscription with Benefits. Read all about it here

With that, we wish you good luck in building your business and unlocking all of the potential that the Kyäni opportunity has in store for you.

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